How To Fix CM_SUB038 - Search with the search engine is currently not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SUB - Substance (general)

• Message number: 038

• Message text: Search with the search engine is currently not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SUB038 - Search with the search engine is currently not possible ?

  The SAP error message CM_SUB038, which states "Search with the search engine is currently not possible," typically indicates an issue with the search functionality in SAP, often related to the SAP Enterprise Search or the underlying search engine configuration.
  Causes:
  
  Search Engine Not Running: The search engine service (like SAP HANA or TREX) may not be running or may have encountered an error.
  Configuration Issues: There may be misconfigurations in the search engine settings or in the SAP system that prevent the search from functioning correctly.
  Indexing Issues: The search index may be outdated, corrupted, or not properly built, leading to search failures.
  Authorization Issues: The user may not have the necessary authorizations to perform searches.
  Network Issues: There could be network connectivity problems between the SAP system and the search engine.
  
  Solutions:
  
  
  Check Search Engine Status:
  
  Verify that the search engine service is running. For TREX, you can check the TREX administration tool.
  Restart the search engine service if necessary.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the search engine in the SAP system. Ensure that all parameters are correctly set.
  Use transaction codes like SRMO (for search administration) to review and adjust settings.
  
  
  
  Rebuild Index:
  
  If the index is corrupted or outdated, you may need to rebuild it. This can often be done through the search administration tools.
  Use transaction SRMO to manage and rebuild the search index.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform searches. This may involve checking roles and permissions in the user profile.
  
  
  
  Network Troubleshooting:
  
  If the search engine is hosted on a different server, check for any network issues that may be preventing communication between the SAP system and the search engine.
  
  
  
  Check Logs:
  
  Review the logs for both the SAP system and the search engine for any error messages or warnings that could provide more context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CM_SUB038 error. You can search the SAP Support Portal for relevant notes.
  Documentation: Refer to the official SAP documentation for Enterprise Search or the specific search engine you are using (e.g., TREX or HANA) for detailed configuration and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.