How To Fix CM_SERVICE_ADMIN446 - Customizing for synchronous generation is locked by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SERVICE_ADMIN - Service Administration

  • Message number: 446

  • Message text: Customizing for synchronous generation is locked by user &1

  • Show details Hide details
  • What causes this issue?

    During installation of the WWI generation server &V2& for synchronous
    generation, the system attempted to save the environment parameters in
    Customizing. However, the Customizing activity in question is currently
    being processed by the user &V1& and is therefore locked.

    System Response

    Installation of the WWI generation server is terminated.

    How to fix this error?

    Wait until the Customizing activity <DS:SIMG.EHS_MD_100_3>Specify
    Environment Parameters</> is no longer locked by the user &V1&. Then
    create the WWI server again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_SERVICE_ADMIN446 - Customizing for synchronous generation is locked by user &1 ?

    The SAP error message CM_SERVICE_ADMIN446 indicates that the customizing settings for synchronous generation are locked by a specific user. This typically occurs in the context of SAP's Customizing Management, where certain configurations or settings are being modified or accessed by a user, preventing others from making changes simultaneously.

    Cause:

    1. User Lock: The error is primarily caused by a user having an active lock on the customizing settings. This can happen if a user is currently editing the settings or if a previous session did not close properly.
    2. Transaction in Progress: If a transaction related to synchronous generation is still in progress, it can lead to this lock.
    3. System Error: Occasionally, system errors or crashes can leave locks in place that need to be cleared.

    Solution:

    1. Identify the Locking User: Check the user mentioned in the error message (indicated by &1). You can do this by using transaction code SM12 (Lock Entries) to see which user has the lock.
    2. Release the Lock: If the user is not actively working on the customizing settings, you can manually release the lock:
      • Go to transaction SM12.
      • Enter the user ID and execute the search.
      • Select the relevant lock entries and delete them if you have the necessary authorizations.
    3. Contact the User: If the locking user is actively working on the settings, it’s best to contact them to coordinate the changes.
    4. Check for Background Jobs: Ensure that there are no background jobs that might be holding the lock. You can check this using transaction SM37 (Job Monitoring).
    5. Restart the Session: If the lock persists and you suspect it might be due to a session issue, try logging out and back into the SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • SE03: To check transport locks.
    • User Authorizations: Ensure that you have the necessary authorizations to manage locks and perform the required actions.
    • System Logs: Check system logs (transaction SM21) for any related errors or warnings that might provide additional context.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or support for further assistance.

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