How To Fix CM_SERVICE_ADMIN437 - File &1 \ &2 could not be transferred to the server PC

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SERVICE_ADMIN - Service Administration

• Message number: 437

• Message text: File &1 \ &2 could not be transferred to the server PC

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Read the log to analyze the problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SERVICE_ADMIN437 - File &1 \ &2 could not be transferred to the server PC ?

  The SAP error message CM_SERVICE_ADMIN437 indicates that a file transfer to the server PC has failed. This error can occur in various scenarios, such as during the execution of a transaction that involves file uploads or downloads, or when using the SAP GUI to transfer files.
  Causes:
  
  Network Issues: There may be connectivity problems between the client and the server, which can prevent the file from being transferred.
  File Path Issues: The specified file path may be incorrect or the file may not exist at the specified location.
  Permissions: The user may not have the necessary permissions to access the file or the target directory on the server.
  File Size Limitations: The file being transferred may exceed size limits set by the server or SAP configuration.
  Server Configuration: The server may not be configured correctly to accept file transfers, or there may be issues with the underlying file system.
  SAP GUI Version: Incompatibility between the SAP GUI version and the server version can sometimes lead to file transfer issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the client and the server. You can try pinging the server or checking other network services.
  Verify File Path: Double-check the file path and ensure that the file exists at the specified location. Make sure that the path is correctly formatted.
  Check Permissions: Ensure that the user has the necessary permissions to access the file and the target directory on the server. You may need to consult with your system administrator.
  File Size: If the file is too large, consider compressing it or splitting it into smaller parts before attempting the transfer again.
  Server Configuration: Consult with your system administrator to ensure that the server is configured correctly for file transfers. This may involve checking settings in the SAP system or the underlying operating system.
  Update SAP GUI: If you suspect that the issue may be related to the version of the SAP GUI, consider updating to the latest version or checking for compatibility with the server version.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to file transfer errors. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with transaction codes related to file transfers, such as CG3Z (Upload File) and CG3Y (Download File).
  Logs: Review system logs (such as ST22 for dumps or SM21 for system logs) for any additional error messages that may provide more context about the failure.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support or your internal IT support team for further assistance.