How To Fix CM_SERVICE_ADMIN435 - File &1 \ &2 could not be transferred from the server PC


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SERVICE_ADMIN - Service Administration

  • Message number: 435

  • Message text: File &1 \ &2 could not be transferred from the server PC

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Read the log to analyze the problem.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CM_SERVICE_ADMIN435 - File &1 \ &2 could not be transferred from the server PC ?

    The SAP error message CM_SERVICE_ADMIN435 indicates that a file transfer from the server to the client PC has failed. This can occur in various scenarios, such as when using the SAP GUI or during data uploads/downloads. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Network Issues: There may be network connectivity problems between the server and the client PC, leading to failed file transfers.
    2. File Permissions: The user may not have the necessary permissions to access the file on the server or to write to the specified location on the client PC.
    3. File Path Issues: The specified file path may be incorrect or the file may not exist on the server.
    4. Antivirus/Firewall Settings: Security software on the client PC may be blocking the file transfer.
    5. SAP GUI Configuration: Incorrect settings in the SAP GUI configuration can lead to issues with file transfers.
    6. Server Load: High load on the server may cause timeouts or failures in file transfer processes.

    Solutions:

    1. Check Network Connectivity: Ensure that the client PC can connect to the server without any issues. You can test this by pinging the server or accessing other resources on it.
    2. Verify File Permissions: Ensure that the user has the necessary permissions to access the file on the server and to write to the target directory on the client PC.
    3. Confirm File Path: Double-check the file path specified in the transfer process to ensure it is correct and that the file exists on the server.
    4. Review Security Software: Temporarily disable antivirus or firewall software on the client PC to see if it resolves the issue. If it does, configure the software to allow SAP file transfers.
    5. Check SAP GUI Settings: Review the SAP GUI settings to ensure that they are configured correctly for file transfers. This includes checking the default directories for file uploads/downloads.
    6. Monitor Server Performance: If the server is under heavy load, consider checking the server performance and reducing the load if possible.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the failure.

    If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.

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