How To Fix CM_SERVICE_ADMIN004 - 300-399 Service Administration Checks


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SERVICE_ADMIN - Service Administration

  • Message number: 004

  • Message text: 300-399 Service Administration Checks

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_SERVICE_ADMIN004 - 300-399 Service Administration Checks ?

    The SAP error message CM_SERVICE_ADMIN004 typically falls under the category of service administration checks and indicates that there is an issue related to the configuration or status of a service in the SAP system. While the exact details of the error can vary based on the specific context in which it occurs, here are some general causes, solutions, and related information that may help you address this error:

    Causes:

    1. Service Configuration Issues: The service may not be properly configured in the system, leading to inconsistencies.
    2. Service Status: The service might be in an incorrect status (e.g., inactive or not started).
    3. Authorization Problems: The user may not have the necessary authorizations to perform the service administration tasks.
    4. System Resource Issues: Insufficient system resources (like memory or CPU) can lead to service failures.
    5. Network Issues: Problems with network connectivity can affect service availability.

    Solutions:

    1. Check Service Configuration:

      • Navigate to the service administration area in SAP and verify that the service is correctly configured.
      • Ensure that all required parameters are set correctly.
    2. Verify Service Status:

      • Check the status of the service using transaction codes like SICF (for Internet Communication Framework) or SMICM (for ICM Monitor).
      • If the service is inactive, try to activate it.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access and manage the service.
      • Use transaction SU53 to check for authorization issues after attempting the action.
    4. Monitor System Resources:

      • Use transaction SM50 or SM66 to monitor system performance and check for any resource bottlenecks.
      • If resources are low, consider optimizing the system or increasing the resources.
    5. Check Network Connectivity:

      • Ensure that there are no network issues affecting the service.
      • Test connectivity to the service endpoint.
    6. Review Logs:

      • Check the system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message CM_SERVICE_ADMIN004.
    • Documentation: Review the official SAP documentation for service administration to understand the expected configurations and best practices.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.

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