How To Fix CM_INTERNAL_ORDER031 - Internal Order &1 already exists but key mapping is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_INTERNAL_ORDER - Messages for internal Order

• Message number: 031

• Message text: Internal Order &1 already exists but key mapping is not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_INTERNAL_ORDER031 - Internal Order &1 already exists but key mapping is not maintained ?

  The SAP error message CM_INTERNAL_ORDER031 indicates that there is an issue with the internal order you are trying to create or manage. Specifically, it means that the internal order with the specified key already exists in the system, but the key mapping for that order is not maintained. This can occur in various scenarios, such as when trying to create a new internal order that conflicts with an existing one or when there is a problem with the configuration of internal order types.
  Cause:
  
  Duplicate Internal Order: The internal order you are trying to create already exists in the system.
  Key Mapping Not Maintained: The system requires a mapping for the internal order key, which has not been set up correctly.
  Configuration Issues: There may be issues with the configuration of internal order types or the settings in the controlling area.
  
  Solution:
  
  
  Check Existing Internal Orders: 
  
  Use transaction code KO03 to check if the internal order already exists. If it does, you may need to use that order instead of creating a new one.
  
  
  
  Review Key Mapping:
  
  Ensure that the key mapping for the internal order is maintained. This can typically be done in the configuration settings for internal orders.
  Navigate to the configuration settings in SPRO (SAP Project Reference Object) and check the settings under Controlling > Internal Orders > Order Master Data > Define Order Types.
  
  
  
  Adjust Configuration:
  
  If you are responsible for the configuration, ensure that the internal order types are correctly set up and that the necessary mappings are in place.
  If you are not responsible for configuration, contact your SAP administrator or the person in charge of SAP configuration in your organization.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to internal orders and key mapping for further insights.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  KO01: Create Internal Order
  KO02: Change Internal Order
  KO03: Display Internal Order
  KOB1: Display Actual Line Items for Internal Orders
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to create or manage internal orders in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.