How To Fix CLDR015 - Marketing object &1 is linked to other marketing objects


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLDR -

  • Message number: 015

  • Message text: Marketing object &1 is linked to other marketing objects

  • Show details Hide details
  • What causes this issue?

    Marketing object &V1& has links to other marketing objects.

    System Response

    Marketing object &V1& cannot be deleted.

    How to fix this error?

    Before you can delete the marketing object, first delete its links with
    all other marketing objects in the graphical view of the Marketing
    Calendar.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CLDR015 - Marketing object &1 is linked to other marketing objects ?

    The SAP error message CLDR015 indicates that a marketing object (such as a campaign, promotion, or other marketing-related entity) is linked to other marketing objects, which prevents certain actions from being performed on it, such as deletion or modification. This is a common issue in SAP Customer Relationship Management (CRM) or SAP Marketing Cloud environments.

    Cause:

    The error occurs because the marketing object you are trying to modify or delete has dependencies or relationships with other marketing objects. These relationships can include:

    • Links to other campaigns or promotions.
    • Associations with marketing plans or activities.
    • Dependencies on customer segments or target groups.

    Solution:

    To resolve the CLDR015 error, you can follow these steps:

    1. Identify Linked Objects:

      • Use transaction codes like CRMD_ORDER or relevant reports to identify which marketing objects are linked to the one you are trying to modify or delete.
      • Check the relationships in the marketing object’s details to see what other objects are associated with it.
    2. Remove Dependencies:

      • If you need to delete or modify the marketing object, you will first need to remove or unlink the dependencies. This may involve:
        • Deleting or modifying the linked marketing objects.
        • Changing the associations in the marketing plan or campaign.
    3. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on managing marketing objects and their relationships.
    4. Check Authorization:

      • Ensure that you have the necessary authorizations to make changes to the marketing objects. Lack of permissions can sometimes lead to similar error messages.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing objects, such as CRMD_ORDER, CRM_MKTPL, or others specific to your SAP version.
    • SAP Notes: Check for any SAP Notes related to the CLDR015 error for additional insights or patches that may address the issue.
    • Training and Documentation: Consider training sessions or documentation on SAP Marketing Cloud or CRM to better understand how marketing objects interact within the system.

    By following these steps, you should be able to identify the cause of the CLDR015 error and take appropriate actions to resolve it.

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