How To Fix CLB2_CUST062 - An identical entry with key &1 already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

  • Message number: 062

  • Message text: An identical entry with key &1 already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CLB2_CUST062 - An identical entry with key &1 already exists ?

    The SAP error message CLB2_CUST062 indicates that there is an attempt to create or modify an entry in the system that already exists with the same key. This typically occurs in the context of customizing or configuring certain settings in SAP, particularly in the area of Customer Relationship Management (CRM) or other modules where unique keys are enforced.

    Cause:

    The error is triggered when:

    • You are trying to create a new entry (like a business partner, customer, or configuration setting) that has a key (like an ID or name) that already exists in the database.
    • The system enforces uniqueness for that particular key, and thus it prevents the creation of duplicate entries.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Entries:

      • Use the relevant transaction code (like BP for Business Partner, or the specific transaction for the object you are working with) to search for existing entries that might have the same key.
      • Look for entries that match the key you are trying to create or modify.
    2. Modify or Delete Existing Entry:

      • If you find an existing entry that is not needed, you can delete it if appropriate.
      • If the entry is needed, consider modifying it instead of creating a new one.
    3. Use a Different Key:

      • If you need to create a new entry, consider using a different key that does not conflict with existing entries.
    4. Consult Documentation:

      • Review the relevant SAP documentation or configuration guides to understand the uniqueness constraints for the specific object you are working with.
    5. Check for Customizations:

      • If your organization has custom developments or enhancements, check if there are any custom validations or logic that might be causing this error.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes relevant to the object you are working with (e.g., BP for Business Partner).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • System Logs: Review system logs for additional context or related error messages that might provide more insight into the issue.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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