How To Fix CLB2_CUST009 - No entry in CLB2C_AUTH_CONT for authorization context &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

  • Message number: 009

  • Message text: No entry in CLB2C_AUTH_CONT for authorization context &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CLB2_CUST009 - No entry in CLB2C_AUTH_CONT for authorization context &1 ?

    The SAP error message CLB2_CUST009 indicates that there is no entry in the authorization context table CLB2C_AUTH_CONT for the specified authorization context. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Business Suite applications that utilize the CLB (Customer Lifecycle Management) framework.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Authorization Context: The specific authorization context that is being referenced does not exist in the authorization context table.
    2. Configuration Issues: There may be a misconfiguration in the authorization settings or the context might not have been properly defined.
    3. Transport Issues: If the system has recently undergone a transport, the necessary entries may not have been transported correctly.
    4. User Role Issues: The user may not have the necessary roles or authorizations assigned to access the specific context.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Authorization Context:

      • Use transaction code SE11 to view the table CLB2C_AUTH_CONT.
      • Verify if the required authorization context exists in the table. If it does not exist, you may need to create it.
    2. Create Missing Entries:

      • If the context is missing, you can create a new entry in the CLB2C_AUTH_CONT table. Ensure that you have the correct values for the fields required.
    3. Review Configuration:

      • Check the configuration settings related to the authorization context in the relevant customizing transactions (e.g., SPRO).
      • Ensure that the context is properly defined and linked to the relevant business processes.
    4. User Roles and Authorizations:

      • Verify that the user encountering the error has the appropriate roles assigned. Use transaction PFCG to check the roles and authorizations.
      • If necessary, assign the required roles or adjust the existing ones to include the necessary authorizations.
    5. Transport Management:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
      • If entries are missing, you may need to re-transport the relevant objects.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional guidance.

    Related Information:

    • Transaction Codes: SE11 (Data Dictionary), PFCG (Role Maintenance), SPRO (Customizing).
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Authorization Concepts: Familiarize yourself with SAP's authorization concepts, especially in the context of CRM and CLB, to better understand how contexts are defined and managed.

    If the issue persists after following these steps, consider reaching out to your SAP Basis or Security team for further assistance, or consult SAP support for more specialized help.

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