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Message type: E = Error
Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User
Message number: 007
Message text: No entry in CLB2C_PTYPE_METH for SP &1, method &2
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CLB2_CUST007
- No entry in CLB2C_PTYPE_METH for SP &1, method &2 ?The SAP error message CLB2_CUST007 indicates that there is no entry in the table CLB2C_PTYPE_METH for a specific service provider (SP) and method. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Cloud for Customer (C4C) when the system is trying to access a method for a particular service provider that has not been defined in the configuration.
Cause:
- Missing Configuration: The most common cause of this error is that the required configuration for the service provider and method combination is missing in the system.
- Incorrect Service Provider or Method: The service provider or method being referenced may be incorrect or not properly set up in the system.
- Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
Solution:
Check Configuration:
- Go to the transaction code SPRO and navigate to the relevant configuration area for your CRM or C4C system.
- Look for the settings related to service providers and methods. Ensure that there is an entry for the specified service provider and method in the CLB2C_PTYPE_METH table.
- If the entry is missing, you will need to create it. This typically involves defining the service provider, the method, and any associated parameters.
Verify Service Provider and Method:
- Double-check the service provider and method being used in the transaction or process that triggered the error. Ensure that they are correctly specified and exist in the system.
Transport Check:
- If the configuration was recently transported, check the transport logs to ensure that the relevant entries were included and successfully imported into the target system.
Consult Documentation:
- Refer to SAP documentation or help resources for guidance on how to set up service providers and methods correctly.
Contact SAP Support:
- If you are unable to resolve the issue through configuration, consider reaching out to SAP support for assistance, especially if this is a production issue.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the CLB2_CUST007 error message.
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