How To Fix CK747 - The order for camapign &1, item &2 could not be found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CK - Product Costing Messages

  • Message number: 747

  • Message text: The order for camapign &1, item &2 could not be found.

  • Show details Hide details
  • What causes this issue?

    The order could not be found.

    System Response

    The function cannot be performed.

    How to fix this error?

    Check your entries.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CK747 - The order for camapign &1, item &2 could not be found. ?

    The SAP error message CK747 indicates that the system could not find the order for a specific campaign and item. This error typically arises in the context of controlling (CO) or production planning (PP) when trying to process or analyze costs related to a campaign.

    Cause:

    1. Non-Existent Order: The specified campaign order does not exist in the system. This could be due to a typo in the campaign or item number.
    2. Order Deletion: The order may have been deleted or archived, making it unavailable for processing.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the order.
    4. Incorrect Configuration: There may be configuration issues in the system that prevent the order from being recognized.
    5. Data Consistency Issues: There could be inconsistencies in the database or issues with the integration between different modules.

    Solution:

    1. Verify Order Existence: Check if the campaign order exists in the system. You can do this by using transaction codes like CO03 (Display Production Order) or COKA (Display Campaign).
    2. Check for Typos: Ensure that the campaign and item numbers are entered correctly without any typographical errors.
    3. Review Authorizations: Confirm that the user has the necessary permissions to access the campaign order.
    4. Consult with IT Support: If the order was deleted or archived, consult with your IT support team to see if it can be restored or if there are any logs indicating what happened.
    5. Check Configuration: Review the configuration settings related to campaign management and ensure they are set up correctly.
    6. Data Consistency Check: Run consistency checks or reports to identify any data issues that may be causing the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03, COKA, and CK11N (for cost estimates).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation on campaign management and production orders for additional context and troubleshooting steps.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.

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