Message type: E = Error
Message class: CIC - Customer Interaction Center Framework
Message number: 014
Message text: Save of framework profiles failed
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
CIC014
- Save of framework profiles failed ?The SAP error message CIC014: Save of framework profiles failed typically occurs in the context of the SAP Customer Interaction Center (CIC) or when dealing with framework profiles in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Causes of CIC014 Error Authorization Issues: The user may not have the necessary authorizations to save or modify framework profiles. Data Integrity Issues: There may be inconsistencies or invalid data in the framework profile that is being saved. Technical Issues: There could be underlying technical problems, such as database locks, system performance issues, or temporary system errors. Configuration Errors: Incorrect configuration settings in the CIC or related components can lead to this error. Missing Dependencies: Required objects or dependencies may be missing or not properly configured. Solutions to CIC014 Error Check Authorizations: Ensure that the user has the necessary authorizations to modify and save framework profiles. You can check this
Get instant SAP help. Sign up for our Free Essentials Plan.
CIC013
CIC Profile does not exist for agent &
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CIC012
Create function & failed
What causes this issue? A Create function in the framework generation was faulty.System Response The system issues an error message and will not all...
CIC015
Error when determining the & profile for agent &
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CIC016
& profile & does not exist
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.