How To Fix CIC003 - Framework ID &1 contains no Hidden Action Box component.

CIC003 - Overview

• Message type: E = Error

• Message class: CIC - Customer Interaction Center Framework

• Message number: 003

• Message text: Framework ID &1 contains no Hidden Action Box component.

What causes this issue?

The communication between the framework and the components occurs via
events. If an event is raised, all subscribers are notified to execute
a specific action. If there is no subscriber for an event, the event
being raised has no effect.
In this specific case, an event was raised to execute a transaction.
However, there is no Hidden Action Box component that could process the
request assigned to the framework.

System Response

Framework does not contain a Hidden Action Box component, no processing
occurred.

How to fix this error?

Check the customizing of your <DS:TRAN.CICQ>hidden framework components
</> and add the Hidden Action Box component.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC003 - Framework ID &1 contains no Hidden Action Box component. ?

  The SAP error message CIC003 indicates that the Framework ID specified does not contain a Hidden Action Box component. This error typically occurs in the context of SAP Customer Interaction Center (CIC) or SAP CRM applications where certain UI components are expected to be present but are missing.
  
  Cause:
  
  Missing Configuration: The Framework ID you are using may not be properly configured to include the Hidden Action Box component.
  Incorrect Framework ID: The Framework ID specified might be incorrect or not associated with the expected UI components.
  Custom Development Issues: If there are custom developments or modifications in the UI framework, it might lead to the absence of the required component.
  Transport Issues: If the configuration was transported from one system to another, the transport might not have included all necessary components.
  
  
  Solution:
  
  
  Check Framework Configuration:
  
  Go to the configuration settings for the Framework ID in the SAP system.
  Ensure that the Hidden Action Box component is included in