How To Fix CGPL_BW_INTERFACE017 - Inconsistent CRM hierarchy; Could not find node with key &1

CGPL_BW_INTERFACE017 - Overview

• Message type: E = Error

• Message class: CGPL_BW_INTERFACE - BW Interface

• Message number: 017

• Message text: Inconsistent CRM hierarchy; Could not find node with key &1

What causes this issue?

Inconsistent data was found in the CRM database table CGPL_HIERARCHY.
One of the projects or tasks contained in the hierarchy structure
doesn't exist.

System Response

To avoid further corruption of the BW System, the system terminates the
update.

How to fix this error?

Contact your local system administrator.

Procedure for System Administrators

To fix the problem, make the appropriate repairs to the CGPL_HIERARCHY
database table in your CRM System.

Error message extract from SAP system. Copyright SAP SE.

CGPL_BW_INTERFACE017 - Details

• The SAP error message CGPL_BW_INTERFACE017 indicates that there is an inconsistency in the CRM hierarchy, specifically that the system could not find a node with the specified key. This error typically arises in the context of data extraction or reporting when the system is trying to access a hierarchy node that does not exist or is not properly defined.
  Causes:
  
  Missing Hierarchy Node: The node with the specified key may not exist in the CRM hierarchy. This could be due to data deletion or incorrect configuration.
  Data Inconsistency: There may be inconsistencies in the data between the CRM system and the BW (Business Warehouse) system, leading to missing or incorrect hierarchy definitions.
  Transport Issues: If the hierarchy was recently transported from one system to another, there may have been issues during the transport process that led to missing nodes.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain nodes in