How To Fix CGPL_BW_INTERFACE013 - Not possible to update hierarchy in SAP BI


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CGPL_BW_INTERFACE - BW Interface

  • Message number: 013

  • Message text: Not possible to update hierarchy in SAP BI

  • Show details Hide details
  • What causes this issue?

    This error can have various causes.
    One possibility is that the appropriate functions are missing in the BW
    target system.

    System Response

    The data in the BW system cannot be updated.

    How to fix this error?

    Inform your system administrator.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CGPL_BW_INTERFACE013 - Not possible to update hierarchy in SAP BI ?

    The SAP error message CGPL_BW_INTERFACE013 indicates that there is an issue with updating a hierarchy in SAP Business Intelligence (BI). This error typically arises when there are inconsistencies or problems with the hierarchy data or its structure.

    Causes:

    1. Hierarchy Structure Issues: The hierarchy may not be properly defined or may contain inconsistencies, such as circular references or missing nodes.
    2. Data Inconsistencies: There may be inconsistencies in the data being loaded into the hierarchy, such as missing or incorrect attributes.
    3. Authorization Issues: The user may not have the necessary authorizations to update the hierarchy.
    4. Technical Issues: There could be technical problems with the BI system, such as issues with the data source or the extraction process.
    5. Locking Issues: The hierarchy might be locked by another process or user, preventing updates.

    Solutions:

    1. Check Hierarchy Definition: Review the hierarchy structure in the SAP system to ensure it is correctly defined and does not contain any inconsistencies.
    2. Validate Data: Ensure that the data being loaded into the hierarchy is complete and accurate. Check for missing or incorrect attributes.
    3. Review Authorizations: Verify that the user attempting to update the hierarchy has the necessary authorizations. If not, adjust the user roles accordingly.
    4. Check for Locks: Investigate if the hierarchy is locked by another process. If so, wait for the lock to be released or resolve the locking issue.
    5. Monitor System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Reprocess Data: If the issue persists, consider reprocessing the data load or hierarchy update to see if that resolves the problem.
    7. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
    • Documentation: Review SAP documentation related to hierarchy management in BI for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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