How To Fix CG038 - CUA interface formatting error

CG038 - Overview

• Message type: E = Error

• Message class: CG - VarChart graphic (network, hierarchy, Gantt chart)

• Message number: 038

• Message text: CUA interface formatting error

What causes this issue?

An error has occurred preparing the CUA interface for the graphic. The
CUA interface could not be generated. The standard interface will be
used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the CUA interface using the CUA Painter.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CG038 - CUA interface formatting error ?

  The SAP error message CG038, which indicates a "CUA interface formatting error," typically arises in the context of the Central User Administration (CUA) system in SAP. This error can occur when there are issues with the formatting of data being processed in the CUA environment, particularly when dealing with user master records or when synchronizing user data across different systems.
  Causes of CG038 Error
  
  
  Data Formatting Issues: The error may occur if there are inconsistencies or incorrect formats in the user data being transferred between the central system and the child systems.
  
  
  Incompatible Versions: If the central system and the child systems are running different versions of SAP, it may lead to compatibility issues that can trigger this error.
  
  
  Missing or Incorrect Configuration: If the CUA configuration is not set up correctly, it can lead to errors in data processing.
  
  
  User Master Record Issues: Problems with the user master records, such as missing fields or