How To Fix CFD_SUPPORT_HC009 - OData call of service &1 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CFD_SUPPORT_HC -

• Message number: 009

• Message text: OData call of service &1 failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CFD_SUPPORT_HC009 - OData call of service &1 failed. ?

  The SAP error message CFD_SUPPORT_HC009 indicates that there was a failure in an OData service call. This error can occur for various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Service Not Activated: The OData service may not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service.
  Incorrect Service URL: The URL used to call the OData service may be incorrect or malformed.
  Backend Issues: There may be issues in the backend system that the OData service is trying to access, such as data inconsistencies or system errors.
  Network Issues: There could be network connectivity problems between the client and the SAP system.
  Configuration Issues: The OData service may not be properly configured in the SAP Gateway or the backend system.
  
  Solutions:
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the OData service.
  Use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Verify the Service URL:
  
  Double-check the URL used for the OData call to ensure it is correct.
  Ensure that the service name and entity set are correctly specified.
  
  
  
  Check Backend System:
  
  Investigate the backend system for any issues that might be causing the failure.
  Check for any relevant error messages in the backend logs (transaction codes like SLG1 for application logs).
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the SAP system.
  Test the connection to the SAP system from the client.
  
  
  
  Review Configuration:
  
  Check the configuration of the OData service in both the SAP Gateway and the backend system.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the CFD_SUPPORT_HC009 error.
  Transaction Codes: Familiarize yourself with transaction codes like /IWFND/MAINT_SERVICE, SE80, and SLG1 for service management and logging.
  OData Documentation: Review SAP documentation on OData services for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.