How To Fix CCMS_GRMG875 - Alert for long-running job &1 count &2 will not be completed - job active

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 875

• Message text: Alert for long-running job &1 count &2 will not be completed - job active

Self-Explanatory Message

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• What is the cause and solution for SAP error message CCMS_GRMG875 - Alert for long-running job &1 count &2 will not be completed - job active ?

  The SAP error message CCMS_GRMG875 indicates that there is a long-running job in the system that has not completed, and the alert is triggered because the job is still active. This message is part of the CCMS (Computing Center Management System) monitoring framework in SAP, which helps in monitoring system performance and job execution.
  Cause:
  
  
  Long-Running Job: The job identified by the job name (&1) is taking longer than expected to complete. This could be due to various reasons such as:
  
  High data volume being processed.
  Resource contention (CPU, memory, I/O).
  Inefficient job logic or coding issues.
  Database locks or deadlocks.
  External dependencies (e.g., waiting for input from another system).
  
  
  
  Job Configuration: The job may not be configured optimally, leading to longer execution times.
  
  
  System Performance Issues: Overall system performance issues can also contribute to jobs running longer than expected.
  
  
  Solution:
  
  
  Monitor the Job: Use transaction codes like SM37 (Job Monitoring) to check the status of the job. Look for any error messages or warnings associated with the job.
  
  
  Analyze Job Logs: Review the job logs to identify any specific issues or bottlenecks that may be causing the job to run longer than expected.
  
  
  Check System Resources: Use transaction ST02 (Tune Summary) or ST04 (Database Performance Analysis) to check for memory, CPU, and database performance issues.
  
  
  Optimize the Job: If the job is inefficient, consider optimizing the job logic or breaking it into smaller, more manageable jobs.
  
  
  Check for Locks: Use transaction SM12 to check for any locks that may be affecting the job's execution.
  
  
  Adjust Alert Thresholds: If the job is expected to run long due to its nature, consider adjusting the alert thresholds in the CCMS configuration to avoid unnecessary alerts.
  
  
  Consult Documentation: Review SAP notes or documentation related to the specific job or process to see if there are known issues or recommended practices.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM12: Display and Delete Locks
  ST02: Tune Summary
  ST04: Database Performance Analysis
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the job or the error message.
  
  
  Performance Tuning: Consider engaging with SAP Basis or performance tuning experts if the issue persists or if the job is critical to business operations.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CCMS_GRMG875 alert for long-running jobs in your SAP system.