How To Fix CCMS_GRMG357 - GRMG: Error when reading &1 for system &2 in CCMS

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 357

• Message text: GRMG: Error when reading &1 for system &2 in CCMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG357 - GRMG: Error when reading &1 for system &2 in CCMS ?

  The SAP error message CCMS_GRMG357 indicates that there was an error when trying to read a specific resource or configuration for a system in the CCMS (Computing Center Management System). The message typically includes placeholders like &1 for the resource name and &2 for the system name, which will be filled in with the actual values when the error occurs.
  Causes:
  
  Network Issues: There may be connectivity problems between the monitoring system and the target system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the specified resource.
  Configuration Errors: The CCMS configuration might be incorrect, leading to issues in reading the required data.
  Resource Unavailability: The resource being monitored may not be available or may not exist in the specified system.
  System Performance: The target system may be under heavy load, causing timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Connectivity: Ensure that there is proper network connectivity between the monitoring system and the target system. You can use tools like ping or telnet to verify connectivity.
  Review Authorizations: Check the user roles and authorizations for the account being used to access the CCMS. Ensure that it has the necessary permissions to read the specified resource.
  Validate Configuration: Review the CCMS configuration settings to ensure that they are correctly set up for the target system and resource.
  Resource Status: Verify the status of the resource in the target system. If it is down or not configured, you may need to address that issue first.
  Monitor System Load: Check the performance of the target system. If it is under heavy load, consider optimizing performance or scheduling monitoring tasks during off-peak hours.
  
  Related Information:
  
  CCMS Documentation: Refer to the official SAP documentation for CCMS for detailed information on configuration and troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Transaction SM37: Use this transaction to check for any background jobs that may have failed and could be related to the error.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.