How To Fix CCMS_GRMG268 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 268

• Message text: LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG268 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1 ?

  The SAP error message CCMS_GRMG268 LONGRUNNING_JOBS: Invalid customer Customizing: &1 typically indicates that there is an issue with the configuration settings related to long-running jobs in the SAP system. This error is often encountered in the context of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor system performance and job execution.
  Cause:
  
  
  Invalid Customizing Settings: The error suggests that there is an invalid or missing configuration in the customer-specific settings for monitoring long-running jobs. This could be due to:
  
  Incorrect entries in the customizing tables.
  Missing entries that are required for the monitoring of long-running jobs.
  Changes made to the configuration that have not been properly saved or activated.
  
  
  
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Version Compatibility: The error may also arise if there are compatibility issues between different versions of SAP or if certain components are not updated.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for long-running jobs.
  Verify that all required settings are correctly configured and that there are no missing entries.
  
  
  
  Review Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  
  
  
  Reconfigure if Necessary:
  
  If you identify any incorrect or missing settings, correct them and ensure that they are saved and activated properly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Restart:
  
  In some cases, a system restart may help in refreshing the configuration and resolving transient issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking and correcting the customizing settings, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring) and RZ20 (CCMS Monitoring).
  Documentation: Review SAP documentation related to CCMS and job monitoring for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CCMS_GRMG268 error in your SAP system.