How To Fix CCMS_GRMG032 - MMR is not available: could not create instance

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 032

• Message text: MMR is not available: could not create instance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG032 - MMR is not available: could not create instance ?

  The SAP error message CCMS_GRMG032 indicates that the Monitoring and Alerting Infrastructure (MAI) is unable to create an instance of the Monitoring and Alerting Monitoring Resource Management (MMR) due to its unavailability. This can occur for several reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Configuration Issues: The MMR might not be properly configured in the system. This could include missing or incorrect settings in the configuration files.
  Service Availability: The MMR service may not be running or may have crashed. This can happen due to system resource constraints or other underlying issues.
  Network Issues: If the MMR is supposed to connect to other services or databases, network issues could prevent it from establishing the necessary connections.
  Authorization Problems: The user or service account running the MMR may not have the necessary permissions to access required resources.
  System Load: High system load or resource exhaustion (CPU, memory, etc.) can prevent the MMR from functioning correctly.
  
  Solutions:
  
  Check MMR Configuration: Review the configuration settings for the MMR in the SAP system. Ensure that all parameters are correctly set and that the MMR is properly defined.
  Restart MMR Service: If the MMR service is not running, try restarting it. You can do this through the SAP Management Console or by using transaction codes like SMMS or SM21 to check logs and restart services.
  Check System Logs: Look at the system logs (transaction SM21) for any related error messages that could provide more context about why the MMR is unavailable.
  Monitor System Resources: Use transaction ST02 (buffer management) and ST06 (OS monitoring) to check for resource bottlenecks. If the system is under heavy load, consider optimizing performance or scaling resources.
  Network Connectivity: Ensure that there are no network issues preventing the MMR from connecting to other required services or databases.
  User Authorizations: Verify that the user or service account has the necessary authorizations to access the MMR and related resources.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MMR and the specific error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for the Monitoring and Alerting Infrastructure to ensure that all components are correctly set up and configured.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  By following these steps, you should be able to identify the cause of the CCMS_GRMG032 error and implement a solution to restore the availability of the MMR.