How To Fix CCMM165 - Notification type cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMM - Message Class for A&D CCM

• Message number: 165

• Message text: Notification type cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMM165 - Notification type cannot be determined ?

  The SAP error message CCMM165, which states "Notification type cannot be determined," typically occurs in the context of the SAP Plant Maintenance (PM) module or when dealing with maintenance notifications. This error indicates that the system is unable to identify the appropriate notification type for the operation being performed.
  Causes:
  
  Missing Configuration: The notification type may not be configured correctly in the system. This can happen if the notification type is not defined in the customizing settings.
  Incorrect Settings: The settings for the notification type may be incorrect or incomplete, leading to the system's inability to determine the type.
  Authorization Issues: The user may not have the necessary authorizations to access or create the specified notification type.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in related tables.
  User Input Errors: The user may have entered incorrect or incomplete information when trying to create or process a notification.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to Plant Maintenance > Maintenance Notifications > Notification Types.
  Ensure that the notification type you are trying to use is defined and configured correctly.
  
  
  
  Review Notification Type Settings:
  
  Verify that all necessary fields and parameters for the notification type are filled out correctly.
  Check if the notification type is assigned to the relevant organizational units.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or manage the notification type. This can be checked in the user roles and profiles.
  
  
  
  Data Validation:
  
  Review the data being entered for the notification. Ensure that all required fields are filled out and that the data is valid.
  Check for any inconsistencies in related master data (e.g., equipment, functional locations).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the system fails to determine the notification type. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to test the creation or modification of notifications.
  SAP Documentation: Refer to the official SAP documentation for detailed information on notification types and their configuration.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP PM for further assistance.