How To Fix CBGLWI033 - Error while creating print request


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGLWI - Labeling Workbench Messages

  • Message number: 033

  • Message text: Error while creating print request

  • Show details Hide details
  • What causes this issue?

    Errors occurred while creating the print request.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the messages in the <DS:TRAN.SLG1>application log</> that describe
    the cause of the problem in more detail.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGLWI033 - Error while creating print request ?

    The SAP error message CBGLWI033, which indicates "Error while creating print request," typically occurs when there is an issue with the printing configuration or the print request itself. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in SAP. This could include incorrect device type, missing printer definitions, or issues with the output device settings.
    2. Authorization Issues: The user may not have the necessary authorizations to create print requests or access the specified printer.
    3. Output Device Not Defined: The output device specified in the print request may not be defined in the system or may be inactive.
    4. Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the printer.
    5. Spool Request Issues: There could be problems with the spool request, such as it being full or having been deleted.
    6. Incorrect Print Parameters: The parameters set for the print job may be incorrect or incompatible with the printer.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
      • Ensure that the device type and other settings are correct.
    2. Verify User Authorizations:

      • Check if the user has the necessary authorizations to create print requests and access the printer.
      • Use transaction SU53 to analyze authorization issues.
    3. Check Output Device:

      • Ensure that the output device specified in the print request is defined and active in the system.
      • You can check this in transaction SPAD.
    4. Review Spool Requests:

      • Go to transaction SP01 (Spool Request) and check for any errors or issues with existing spool requests.
      • If the spool request is full, consider deleting old requests or increasing the spool size.
    5. Test Printer Connectivity:

      • Ensure that the printer is online and accessible from the SAP system.
      • You can perform a test print from the operating system to verify connectivity.
    6. Check Print Parameters:

      • Review the print parameters being used in the print request to ensure they are correct and compatible with the printer.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request
      • SU53: Authorization Check
    • SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.
    • Documentation: Refer to SAP documentation for detailed information on configuring printers and managing spool requests.

    If the issue persists after trying the above solutions, it may be helpful to consult with your SAP Basis team or SAP support for further assistance.

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