How To Fix CBGL00852 - Error occured when generating labels

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 852

• Message text: Error occured when generating labels

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the messages in the application log that describe the cause of the
problem in more detail.
Start the process in debug mode for a detailed analysis. This saves all
files created by the WWI server in the temporary directory of the
front-end computer. Files ending with ".err" contain messages from the
WWI server that describe the cause of the error.
To start the process in debug mode, enter the command <ZH>wwidebug</> in
the command field, confirm the information message, and repeat the print
or preview.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00852 - Error occured when generating labels ?

  The SAP error message CBGL00852, which states "Error occurred when generating labels," typically indicates an issue during the label generation process in SAP. This error can arise from various causes, and the solutions may vary depending on the specific circumstances. Here are some common causes and potential solutions:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the label printing setup can lead to errors.
  Missing Data: Required data for label generation may be missing or incomplete.
  Printer Issues: Problems with the printer settings or connectivity can prevent labels from being generated.
  Authorization Issues: The user may not have the necessary permissions to generate labels.
  Software Bugs: There may be bugs in the SAP system or the label generation program.
  Format Issues: The label format or template may be corrupted or not properly defined.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the label printing configuration in the SAP system. Ensure that all settings are correctly defined.
  Verify that the label format is correctly set up in the system.
  
  
  
  Verify Data:
  
  Ensure that all required data for the label generation is present and correctly formatted.
  Check for any missing fields or incorrect data entries.
  
  
  
  Printer Settings:
  
  Confirm that the printer is correctly configured and connected to the SAP system.
  Test the printer outside of SAP to ensure it is functioning properly.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to generate labels.
  If needed, consult with your SAP security team to adjust user roles.
  
  
  
  Check for Software Updates:
  
  Look for any available patches or updates for your SAP system that may address known issues with label generation.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  
  
  
  Test with Different Data:
  
  Try generating labels with different data sets to see if the issue is data-specific.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to label generation for any specific guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) for printer settings and NACE (Output Types) for output configuration.
  SAP Notes: Search for SAP Notes related to CBGL00852 or label generation issues in the SAP Support Portal for additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically addressing these areas, you should be able to identify and resolve the issue causing the CBGL00852 error in SAP.