How To Fix CBGL00582 - Error while reading the preview for print request &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGL00 - GLM: Standard Messages

  • Message number: 582

  • Message text: Error while reading the preview for print request &1

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  • What causes this issue?

    You attempted to call the preview for the print request. An error
    occurred on the WWI server during this process.

    System Response

    The preview for the print request cannot be displayed.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGL00582 - Error while reading the preview for print request &1 ?

    The SAP error message CBGL00582, which states "Error while reading the preview for print request &1," typically occurs when there is an issue with generating or accessing the print preview for a specific print request. This can happen for various reasons, including issues with the print request itself, problems with the underlying data, or configuration issues in the SAP system.

    Causes:

    1. Missing or Incomplete Data: The data required for generating the print preview may be incomplete or missing.
    2. Print Request Issues: The specific print request identified by &1 may have encountered an error during its creation or processing.
    3. Authorization Issues: The user may not have the necessary authorizations to access the print request or the data associated with it.
    4. Configuration Issues: There may be issues with the configuration of the print layout or the output device settings.
    5. System Performance: If the system is under heavy load, it may not be able to process the print request in a timely manner.

    Solutions:

    1. Check Data Completeness: Verify that all necessary data for the print request is available and complete. Ensure that the relevant documents or records are not missing.
    2. Review Print Request: Check the status of the print request identified by &1. You can do this by navigating to the print request management transaction (e.g., SP01) and looking for any errors or warnings associated with it.
    3. Authorization Check: Ensure that the user has the appropriate authorizations to access the print request and the related data.
    4. Configuration Review: Review the configuration settings for the print layout and output devices. Ensure that they are correctly set up and that the output device is available and functioning.
    5. System Performance: If the system is experiencing performance issues, consider checking system logs and monitoring tools to identify any bottlenecks. You may need to optimize system performance or schedule print requests during off-peak hours.

    Related Information:

    • Transaction Codes: You can use transaction codes like SP01 (Output Controller) to monitor and manage print requests.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Logs and Traces: Review system logs (SM21) and application logs (SLG1) for any related error messages that could provide more context on the issue.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.

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