How To Fix CBGL00535 - Notification was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 535

• Message text: Notification was not sent

What causes this issue?

You have printed a label despite the data overflow. The system attempted
to send a message to the person responsible for the relevant generation
variant. This attempt failed because it did not have send authorization
or due to an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00535 - Notification was not sent ?

  The SAP error message CBGL00535, which states "Notification was not sent," typically occurs in the context of SAP's notification system, particularly when dealing with notifications related to business processes, such as maintenance notifications, service notifications, or other alerts.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  
  Configuration Issues: The notification system may not be properly configured. This includes settings related to the output type, communication method, or the recipient's email address.
  
  
  Missing Data: Required fields or data may be missing in the notification that prevents it from being sent. This could include missing recipient information or incomplete notification details.
  
  
  System Errors: There may be underlying system issues, such as problems with the mail server or connectivity issues that prevent the notification from being sent.
  
  
  Authorization Issues: The user or process attempting to send the notification may not have the necessary authorizations to do so.
  
  
  Inactive Output Type: The output type associated with the notification may be inactive or not properly set up in the system.
  
  
  Solution:
  To resolve the CBGL00535 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration of the output type in transaction code NACE. Ensure that the output type is correctly set up for the relevant application area (e.g., PM for Plant Maintenance).
  Check the communication method (e.g., email, print) and ensure it is correctly configured.
  
  
  
  Review Notification Data:
  
  Ensure that all required fields in the notification are filled out correctly. Check for any missing recipient information or other critical data.
  
  
  
  Check Mail Server:
  
  If the notification is supposed to be sent via email, check the mail server settings. Ensure that the mail server is operational and that there are no connectivity issues.
  
  
  
  Authorization Check:
  
  Verify that the user or process has the necessary authorizations to send notifications. This may involve checking user roles and permissions.
  
  
  
  Output Type Activation:
  
  Ensure that the output type used for the notification is active. You can check this in the output determination settings.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that may provide more context about why the notification was not sent.
  
  
  
  Testing:
  
  After making any changes, test the notification process again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), SLG1 (Application Log), and SOST (Send Requests) to monitor and troubleshoot email sending issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CBGL00535.
  Documentation: Review SAP documentation related to the notification and output management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.