How To Fix CBGL00524 - Value WWI_DEST of the synchronous generation server is not read

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 524

• Message text: Value WWI_DEST of the synchronous generation server is not read

What causes this issue?

The system cannot read the WWI_DEST value from the environment
parameters.

System Response

The system cancels generation.

How to fix this error?

Check the synchronous generation server settings in Customizing for <LS>
Basic Data and Tools</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00524 - Value WWI_DEST of the synchronous generation server is not read ?

  The SAP error message CBGL00524 indicates that the system is unable to read the value of the parameter WWI_DEST for the synchronous generation server. This typically relates to the integration between SAP and the SAP Web Application Server (WAS) or the SAP Web Intelligence (WWI) component.
  Cause:
  
  Configuration Issues: The WWI destination may not be properly configured in the SAP system. This could be due to missing or incorrect settings in the configuration tables.
  Authorization Problems: The user or service account running the process may not have the necessary authorizations to access the WWI destination.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the WWI server.
  System Settings: The system may not be set up to handle synchronous requests properly, or there may be issues with the server itself.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction SPRO and navigate to the relevant configuration settings for WWI.
  Ensure that the WWI destination is correctly defined in the system.
  Verify that the parameters related to the WWI destination are set correctly.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations for the user or service account that is executing the process.
  Ensure that the necessary authorizations to access the WWI destination are granted.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the WWI server.
  Ensure that there are no firewall rules or network policies blocking the connection.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Check the application logs (transaction SLG1) for any relevant entries related to WWI.
  
  
  
  Restart Services:
  
  If applicable, restart the WWI service or the SAP application server to clear any temporary issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or notes related to WWI and the specific error message for any additional troubleshooting steps or patches.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the error message CBGL00524 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  SAP Community: Check the SAP Community forums for discussions related to this error. Other users may have encountered similar issues and shared their solutions.
  Version Compatibility: Ensure that the versions of SAP and WWI you are using are compatible, as version mismatches can sometimes lead to such errors.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.