How To Fix CBGL00523 - Synchronous generation server value WWI_ANCHOR is not read

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 523

• Message text: Synchronous generation server value WWI_ANCHOR is not read

What causes this issue?

The system cannot read the WWI_SYNANCHOR value from the environment
parameters.

System Response

The system cancels generation.

How to fix this error?

Check the synchronous generation server settings in Customizing for <LS>
Basic Data and Tools</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00523 - Synchronous generation server value WWI_ANCHOR is not read ?

  The SAP error message CBGL00523 indicates that the synchronous generation server value WWI_ANCHOR is not being read. This error typically occurs in the context of SAP's Workbench Information System (WWI) or when dealing with the generation of documents or reports that rely on specific server configurations.
  Cause:
  
  Configuration Issues: The WWI_ANCHOR value may not be properly configured in the system. This could be due to missing or incorrect settings in the WWI configuration.
  Server Connectivity: There may be issues with the connection to the WWI server, preventing it from reading the necessary values.
  Authorization Problems: The user may not have the necessary authorizations to access the WWI server or the specific data required for the operation.
  System Updates or Changes: Recent updates or changes to the system may have affected the configuration or functionality of the WWI server.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the WWI server in the SAP system. Ensure that the WWI_ANCHOR value is correctly defined and accessible.
  Navigate to the relevant configuration transaction (e.g., SPRO) and check the settings under the WWI configuration.
  
  
  
  Test Server Connectivity:
  
  Ensure that the WWI server is up and running. You can test the connection to the server to confirm that it is operational.
  Check network settings and firewall configurations that may be blocking access to the WWI server.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user executing the operation has the necessary permissions to access the WWI server and the required data.
  
  
  
  Consult Logs:
  
  Review system logs (e.g., transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Reconfigure or Restart:
  
  If the issue persists, consider reconfiguring the WWI settings or restarting the WWI server to refresh its state.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  WWI Documentation: Review the official SAP documentation for WWI to understand its configuration and operational requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message CBGL00523 effectively.