How To Fix CBGL00402 - EAN number (International Article Number) for material &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 402

• Message text: EAN number (International Article Number) for material &1 not found

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The system searched for EAN (<DS:GLOS.3526BF1AAFAB52B9E10000009B38F974>
International Article Number</>) data during parameter value
determination. No EAN was found.

System Response

How to fix this error?

Check your entries in the <ZK>Basic Data 1</> view in the material
master.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00402 - EAN number (International Article Number) for material &1 not found ?

  The SAP error message CBGL00402 indicates that the system could not find the specified EAN (European Article Number) for a given material. This error typically arises in scenarios where the EAN is required for processes such as inventory management, sales, or logistics.
  Cause:
  
  Missing EAN Data: The most common cause is that the EAN number has not been maintained for the material in the system.
  Incorrect Material Number: The material number provided may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as the material not being properly set up in the relevant views (e.g., sales, purchasing).
  Material Type Restrictions: Certain material types may not require or support EANs, leading to this error if an EAN is expected.
  
  Solution:
  
  
  Maintain EAN in Material Master:
  
  Go to the Material Master (Transaction Code: MM02).
  Enter the material number and select the appropriate views (usually Sales or Basic Data).
  Navigate to the EAN/UPC section and enter the correct EAN number.
  Save the changes.
  
  
  
  Verify Material Number:
  
  Ensure that the material number you are using is correct and exists in the system.
  You can check this using Transaction Code: MM03 to view the material details.
  
  
  
  Check Material Type:
  
  Verify if the material type supports EANs. If not, you may need to adjust your processes or use a different material type.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the material master data to ensure there are no discrepancies.
  
  
  
  Consult Documentation:
  
  If you are unsure about the EAN requirements for your specific business processes, consult your SAP documentation or reach out to your SAP support team.
  
  
  
  Related Information:
  
  EAN/UPC: EAN is a standard for barcodes that is used internationally to identify products. It is essential for inventory management, sales, and logistics.
  Material Master Data: This is a central repository of information about materials in SAP, and it is crucial for various business processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing material data.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP Notes for further troubleshooting.