How To Fix CB1208 - No messages found for the selection criteria you entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CB1 - PP-PI-PMA: Messages for Process Management (Interfaces)

• Message number: 208

• Message text: No messages found for the selection criteria you entered

What causes this issue?

No characteristics were found for the selection criteria you have
entered. The system did not carry out the function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check and correct your selection criteria.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB1208 - No messages found for the selection criteria you entered ?

  The SAP error message CB1208 ("No messages found for the selection criteria you entered") typically occurs when you are trying to retrieve messages or notifications in the SAP system, but the system cannot find any entries that match the criteria you have specified. This can happen in various contexts, such as when using transaction codes related to message management, notifications, or alerts.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria you entered (such as date range, message type, status, etc.) do not match any existing messages in the system.
  No Messages Created: There may simply be no messages created in the system for the specified criteria.
  Authorization Issues: You may not have the necessary authorizations to view certain messages or notifications.
  Data Deletion: Messages may have been archived or deleted from the system, making them unavailable for retrieval.
  System Configuration: There may be configuration settings that limit the visibility of certain messages based on user roles or other parameters.
  
  Solutions:
  
  Review Selection Criteria: Double-check the criteria you entered. Ensure that the date range, message type, and other filters are correct and broad enough to capture existing messages.
  Check for Existing Messages: Use broader criteria to see if any messages exist at all. For example, try removing filters or using a wider date range.
  Authorization Check: Ensure that you have the necessary permissions to view the messages. You may need to contact your SAP administrator to verify your authorizations.
  Consult with IT Support: If you suspect that messages should exist but are not showing up, consult with your IT support team to check if there are any issues with data archiving or deletion.
  System Configuration Review: If you have access, review the configuration settings related to message management to ensure that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using transaction codes like SOST (for sending messages), SBWP (for Business Workplace), or others related to message handling.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CB1208.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand how message handling is configured and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.