How To Fix CATSXT034 - The record has different basic data. You cannot process the record.

SAP Error Message - Details

• Message type: E = Error

• Message class: CATSXT - Time Sheet

• Message number: 034

• Message text: The record has different basic data. You cannot process the record.

What causes this issue?

You want to process several tasks at the same time. You can only do
this for tasks with the same basic data however.
The same basic data means, for example:
Identical task type and level
Identical sender and receiver account assignment
Identical long text

System Response

You cannot process all the selected tasks at the same time because the
tasks do not have the same basic data.
The basic data is different for:
Field: &V1&
Value 1: &V2&
Value 2: &V3&

How to fix this error?

Process the tasks with the same basic data, check and transfer this to
the clipboard before you process the next package with similar tasks.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CATSXT034 - The record has different basic data. You cannot process the record. ?

  The SAP error message CATSXT034 ("The record has different basic data. You cannot process the record.") typically occurs in the context of the Cross-Application Time Sheet (CATS) when there is a mismatch in the basic data of the time entry record you are trying to process. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Data Mismatch: The basic data (such as employee number, cost center, or project) in the time entry record does not match the expected data in the system. This can occur if the employee's assignment has changed or if the cost center or project has been modified.
  
  
  Incorrect Time Entry: The time entry may have been created with incorrect or outdated information, leading to inconsistencies.
  
  
  Changes in Master Data: If there have been recent changes to the master data (like employee master data, cost center, or project definitions), it may lead to discrepancies with existing time entries.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to process records with certain basic data.
  
  
  Solutions:
  
  
  Check Basic Data: Review the basic data of the time entry record. Ensure that the employee number, cost center, project, and other relevant fields are correct and match the current master data.
  
  
  Update Time Entry: If the basic data has changed, you may need to update the time entry record to reflect the current data. This can involve editing the record to align with the latest information.
  
  
  Recreate the Entry: If the record is significantly outdated or incorrect, it may be easier to delete the problematic entry and recreate it with the correct data.
  
  
  Consult with HR or Finance: If you suspect that the issue is related to changes in master data, consult with the HR or finance department to verify if any changes have been made that could affect the time entry.
  
  
  Check Authorizations: Ensure that the user processing the record has the necessary authorizations to handle the specific basic data associated with the time entry.
  
  
  System Configuration: In some cases, the issue may be related to system configuration. If the problem persists, it may be necessary to involve your SAP Basis or technical team to investigate further.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CATS (Cross-Application Time Sheet) to view and manage time entries.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for CATS to understand the expected data structure and requirements for time entries.
  
  By following these steps, you should be able to identify the cause of the CATSXT034 error and implement a suitable solution.