How To Fix CATSXT019 - Your Customizing settings do not allow you to process the selected data

SAP Error Message - Details

• Message type: E = Error

• Message class: CATSXT - Time Sheet

• Message number: 019

• Message text: Your Customizing settings do not allow you to process the selected data

What causes this issue?

The <DS:SIMG.SIMG_ACT_CATSXC61>customizing</> settings for the
<DS:GLOS.3595589256603295E10000009B387C15>entry profile</> &V1& do not
enable the processing of data records after approval.

System Response

Selected data record cannot be processed.

How to fix this error?

Select another data record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CATSXT019 - Your Customizing settings do not allow you to process the selected data ?

  The SAP error message CATSXT019 ("Your Customizing settings do not allow you to process the selected data") typically occurs in the context of the Cross-Application Time Sheet (CATS) module when there is a mismatch between the data being processed and the system's configuration settings. This error can arise due to various reasons, including incorrect settings in the CATS configuration or issues with the data being entered.
  Causes:
  
  Configuration Issues: The settings in the CATS customizing may not allow for the processing of the specific data you are trying to enter or modify. This could be due to restrictions on certain employee groups, time types, or project assignments.
  Authorization Problems: The user may not have the necessary authorizations to process the selected data.
  Data Inconsistencies: The data being entered may not meet the criteria defined in the customizing settings, such as invalid time entries or incorrect project codes.
  Status of Time Sheet: The time sheet may be in a status that does not allow further processing (e.g., already approved or locked).
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the CATS customizing settings (transaction code SPRO) and review the configuration for the relevant areas (e.g., time types, employee groups, project assignments).
  Ensure that the settings allow for the processing of the data you are trying to enter.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to process the data in CATS.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Data Entries:
  
  Ensure that the data being entered is valid and conforms to the expected formats and values defined in the customizing settings.
  Check for any mandatory fields that may not have been filled out correctly.
  
  
  
  Check Time Sheet Status:
  
  Verify the status of the time sheet you are trying to process. If it is already approved or locked, you may need to unlock it or create a new entry.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the CATS module and the error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS, CATSAPPR (for approval), and SPRO (for customizing).
  SAP Notes: Search for SAP Notes related to CATS and the specific error message for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.