How To Fix CACSPSCASE020 - Partnership &1(contract &2) does not use any activity participation

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 020

• Message text: Partnership &1(contract &2) does not use any activity participation

What causes this issue?

A distribution category other than <ZK>Activity participation</> has
been defined to remunerate partnership &v1& (contract &v2&). However
this is not permitted for partnerships.

System Response

The partnership and all dependent participants will not be remunerated.
The commission case is set to pending.

How to fix this error?

Make sure that partnerships are remunerated exclusively on the basis of
<ZK>Activity participation</> as follows:
Define the constellation &v4& for participation &v3& as distribution
category <ZK>Activity participation</>.
Ensure that partnership &v1& (contract &v2&) has no relationship to any
other participant of the remuneration group through the <ZK>Higher-level
pos.</> field or that no other participant refers to this participant
through this field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE020 - Partnership &1(contract &2) does not use any activity participation ?

  The SAP error message CACSPSCASE020 indicates that a specific partnership (identified by &1) and contract (identified by &2) does not utilize any activity participation. This error typically arises in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when there is an expectation for activity participation to be defined for a partnership or contract, but none is found.
  Cause:
  
  Missing Activity Participation: The partnership and contract combination is expected to have activity participation defined, but it is missing.
  Configuration Issues: There may be a configuration issue in the system where the activity participation settings are not properly defined for the partnership or contract.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from recognizing the activity participation.
  
  Solution:
  
  
  Define Activity Participation:
  
  Navigate to the relevant configuration settings in SAP and ensure that activity participation is defined for the partnership and contract in question.
  You may need to create or update the activity participation records to include the necessary details.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to partnerships and contracts in your SAP system. Ensure that all necessary parameters are set correctly.
  If you are using SAP Convergent Charging, check the charging configuration to ensure that it aligns with the expected activity participation.
  
  
  
  Data Validation:
  
  Validate the data associated with the partnership and contract. Ensure that all required fields are populated and that there are no discrepancies.
  You may need to run data consistency checks or reports to identify any issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring activity participation for partnerships and contracts.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing partnerships and contracts, such as CACS for Customer Activity Management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error message CACSPSCASE020 and ensure that the partnership and contract are correctly configured to utilize activity participation.