How To Fix CACSPSCASE010 - Unknown direct participant &1 in different partnership

CACSPSCASE010 - Overview

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 010

• Message text: Unknown direct participant &1 in different partnership

What causes this issue?

There <ZH>must</> be a direct participation (entitlement category 1) for
each alternative partnership transferred to the commission case by an
entitlement group with entitlement category 6.
An alternative partnership specifies the participant with the contract
&V1&. However, that contract is not contained in the alternative
partnership.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACSPSCASE010 - Details

• The SAP error message CACSPSCASE010 indicates that there is an issue with a direct participant in a partnership that is not recognized or is incorrectly configured. This error typically arises in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, particularly when dealing with partnerships and their participants.
  
  Cause:
  
  Incorrect Configuration: The direct participant specified in the transaction does not exist in the system or is not correctly configured in the partnership.
  Data Inconsistency: There may be inconsistencies in the data related to the partnership or the participants.
  Missing Master Data: The master data for the direct participant may be missing or incomplete.
  Partnership Type: The partnership type may not support the direct participant being referenced.
  
  
  Solution:
  
  Check Configuration: Verify the configuration of the partnership in the system. Ensure that the direct participant is correctly defined and associated with the appropriate partnership.
  Validate Master Data: Ensure that the master data for the