How To Fix CACSOA191 - No person responsible for requested release level

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSOA - FOA: Messages Related to Object Assignments

• Message number: 191

• Message text: No person responsible for requested release level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSOA191 - No person responsible for requested release level ?

  The SAP error message CACSOA191 indicates that there is no person responsible assigned for the requested release level in the context of a workflow or approval process. This typically occurs in scenarios where a release strategy is defined, but the system cannot find a user assigned to approve or release the document.
  Cause:
  
  Missing Assignment: The release strategy may not have a person responsible assigned to it.
  Configuration Issues: The release strategy configuration might be incomplete or incorrect.
  User Status: The user who is supposed to be responsible may not be active or may not have the necessary authorizations.
  Document Type: The document type being processed may not have a defined release strategy.
  
  Solution:
  
  
  Check Release Strategy Configuration:
  
  Go to the configuration settings for the release strategy in the relevant module (e.g., MM, SD).
  Ensure that the release strategy is correctly defined and that a person responsible is assigned to the release level.
  
  
  
  Assign a Person Responsible:
  
  If the release strategy is missing a person responsible, assign a user to the relevant release level.
  This can typically be done in the customizing settings under the release strategy configuration.
  
  
  
  Verify User Status:
  
  Check if the user assigned to the release strategy is active and has the necessary authorizations to perform the release.
  Ensure that the user is not locked or inactive in the user management settings.
  
  
  
  Review Document Type Settings:
  
  Ensure that the document type being processed has a valid release strategy assigned.
  If necessary, create or modify the release strategy for the specific document type.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SU01 for user management, and ME28 for release strategies in purchasing.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring release strategies and managing user roles and authorizations.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error message CACSOA191 and ensure that the release process functions correctly.