How To Fix CACSOA060 - Assignment group is either not created or not selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSOA - FOA: Messages Related to Object Assignments

• Message number: 060

• Message text: Assignment group is either not created or not selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSOA060 - Assignment group is either not created or not selected ?

  The SAP error message CACSOA060 indicates that the assignment group you are trying to use is either not created or not selected in the system. This error typically occurs in the context of service management or incident management processes within SAP, particularly when dealing with service requests or incidents that require assignment to a specific group.
  Cause:
  
  Assignment Group Not Created: The assignment group you are trying to use has not been defined in the system. This could be due to a configuration oversight or a lack of necessary setup.
  Assignment Group Not Selected: The assignment group may exist, but it has not been selected in the relevant transaction or screen where you are trying to use it.
  Authorization Issues: The user may not have the necessary permissions to view or select the assignment group.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing links between the assignment group and the relevant service or incident.
  
  Solution:
  
  
  Check Assignment Group Configuration:
  
  Navigate to the configuration settings in SAP (usually through SPRO) and verify if the assignment group has been created.
  If it does not exist, create the assignment group by following the necessary steps in the configuration.
  
  
  
  Select the Assignment Group:
  
  Ensure that you have selected the correct assignment group in the relevant transaction. Look for dropdowns or selection fields where you can choose the assignment group.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and select the assignment group.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary links and relationships are correctly established in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration and usage of assignment groups in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SU01 for user management, and SE11 for data dictionary checks.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Training and Documentation: Ensure that users are trained on how to properly select and manage assignment groups within the SAP system.
  
  By following these steps, you should be able to resolve the error message CACSOA060 and ensure that assignment groups are correctly configured and utilized in your SAP environment.