How To Fix CACSMD134 - Guarantee from must be before "Guarantee to"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSMD - Message Texts for Master Data

  • Message number: 134

  • Message text: Guarantee from must be before "Guarantee to"

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CACSMD134 - Guarantee from must be before "Guarantee to" ?

    The SAP error message CACSMD134, which states "Guarantee from must be before 'Guarantee to'," typically occurs in the context of managing guarantees or warranties in the SAP system, particularly within the SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) modules.

    Cause:

    This error arises when the dates entered for a guarantee or warranty are not in the correct chronological order. Specifically, the "Guarantee from" date must precede the "Guarantee to" date. If the "Guarantee from" date is later than or equal to the "Guarantee to" date, the system will trigger this error to prevent logical inconsistencies in the data.

    Solution:

    To resolve this error, follow these steps:

    1. Check Dates: Review the dates entered for the guarantee. Ensure that the "Guarantee from" date is earlier than the "Guarantee to" date.

    2. Correct the Dates: If the dates are incorrect, update them accordingly:

      • Change the "Guarantee from" date to an earlier date.
      • Alternatively, adjust the "Guarantee to" date to a later date, ensuring that the "Guarantee from" date remains earlier.
    3. Validation: After making the changes, validate the entries to ensure that the error does not reoccur.

    4. Save Changes: Once the dates are correctly set, save the changes to the guarantee record.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on managing guarantees and warranties, as well as best practices for data entry.
    • User Training: Ensure that users involved in entering guarantee data are trained on the importance of date order and the implications of incorrect entries.
    • System Configuration: If this error occurs frequently, consider reviewing the system configuration or business processes to identify any underlying issues that may lead to incorrect date entries.

    By following these steps, you should be able to resolve the CACSMD134 error and ensure that your guarantee records are accurate and logically consistent.

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