How To Fix CACSCG016 - Maintain the commission application and client in table TISIS_APPL

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCG - Customizing Messages/Generation Messages

• Message number: 016

• Message text: Maintain the commission application and client in table TISIS_APPL

What causes this issue?

Enter the commission application and client in table TISIS_APPL.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

After you execute the <ZK>Release Commmission Application for
Clients</> IMG activity, you now have to manually enter the
necessary data in the V_TISIS_APPL view. This means that if you
have released your application for a client,
then you have to log on to that client, if you are not
already logged on to it. Enter the commission application there
in the V_TISIS_APPL view.
(Refer to SAP Note 654895.)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCG016 - Maintain the commission application and client in table TISIS_APPL ?

  The SAP error message CACSCG016 indicates that there is an issue with the commission application and client configuration in the table TISIS_APPL. This error typically arises in the context of SAP Commission Management or Sales Incentive Management, where the system expects certain configurations to be in place for processing commissions.
  Cause:
  The error message CACSCG016 usually occurs due to one or more of the following reasons:
  
  
  Missing Configuration: The commission application or client is not properly maintained in the TISIS_APPL table. This could mean that the necessary entries for the commission application you are trying to use do not exist.
  
  
  Incorrect Client Settings: The client settings for the commission application may not be correctly configured, leading to inconsistencies.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the commission application settings.
  
  
  Data Inconsistencies: There may be inconsistencies or errors in the data that is being processed, which could lead to the system being unable to find the required configuration.
  
  
  Solution:
  To resolve the error CACSCG016, you can follow these steps:
  
  
  Check Table TISIS_APPL:
  
  Use transaction code SE11 or SE16 to view the contents of the TISIS_APPL table.
  Verify if the required commission application and client entries exist. If they do not, you will need to create them.
  
  
  
  Maintain Commission Application:
  
  If the entries are missing, you can maintain the commission application by using transaction code OIAC (or the relevant transaction for your version of SAP).
  Ensure that you enter the correct application ID and client information.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the commission application in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the commission application settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining commission applications and troubleshooting related errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), OIAC (Commission Application Configuration).
  Tables: TISIS_APPL (Commission Application Table).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CACSCG016 in SAP.