How To Fix C7069 - PRT: no master record found

SAP Error Message - Details

• Message type: E = Error

• Message class: C7 - Scheduling

• Message number: 069

• Message text: PRT: no master record found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C7069 - PRT: no master record found ?

  The SAP error message C7069, which states "PRT: no master record found," typically occurs in the context of Production Resource Tools (PRT) in SAP. This error indicates that the system cannot find a master record for the specified PRT in the database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Master Record: The most common cause is that the PRT master record has not been created or is not available in the system.
  Incorrect PRT Number: The PRT number being referenced may be incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the data, such as the PRT being deleted or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the PRT master record.
  
  Solution:
  
  
  Create or Check PRT Master Record:
  
  Navigate to the PRT master record creation transaction (usually through transaction code CR01 or CR02).
  Ensure that the PRT master record exists for the specified PRT number.
  If it does not exist, create a new PRT master record.
  
  
  
  Verify PRT Number:
  
  Double-check the PRT number being used in the transaction to ensure it is correct.
  If you are using a reference from another document, ensure that it is accurate.
  
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the PRT master record.
  Look for any inconsistencies or missing entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and access PRT master records.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to PRT to ensure that all necessary configurations are in place.
  
  
  
  Related Information:
  
  PRT in SAP: Production Resource Tools (PRT) are used in production planning and control to manage tools, fixtures, and other resources required for production.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CR01: Create PRT
  CR02: Change PRT
  CR03: Display PRT
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the C7069 error and ensure that the PRT master records are correctly set up in your SAP system.