How To Fix C7023 - Error when converting into other quantity units

SAP Error Message - Details

• Message type: E = Error

• Message class: C7 - Scheduling

• Message number: 023

• Message text: Error when converting into other quantity units

What causes this issue?

An internal error occured when converting units of measure.

System Response

Scheduling is carried out using a quantity of zero.

How to fix this error?

INCLUDE 'NA_ALLG_VORGEHEN' OBJECT DOKU ID TX
INCLUDE 'NA_ALLG_MOEGLICH' OBJECT DOKU ID TX
Check the conversion factors used to convert units of measure into
alternative units of measure in the operation.
Check if all time units of measure are correct in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C7023 - Error when converting into other quantity units ?

  The SAP error message C7023 typically occurs when there is an issue with converting quantities between different units of measure in the system. This error can arise in various contexts, such as during the creation of purchase orders, sales orders, or inventory management processes.
  Cause of Error C7023
  
  Unit of Measure Configuration: The error may be caused by incorrect or missing configuration in the unit of measure settings. This includes the definition of conversion factors between different units.
  Material Master Data: If the material master data does not have the necessary unit of measure conversions defined, this can lead to the error.
  Inconsistent Data: There may be inconsistencies in the data related to units of measure, such as using a unit that is not defined in the system or is not compatible with the material.
  Missing Conversion Factors: If the conversion factors between the base unit of measure and the target unit of measure are not defined, the system will not be able to perform the conversion.
  
  Solution to Error C7023
  
  
  Check Unit of Measure Configuration:
  
  Go to the transaction code OMN1 to check the unit of measure settings.
  Ensure that the necessary units of measure are defined and that conversion factors are correctly set up.
  
  
  
  Review Material Master Data:
  
  Use transaction code MM03 to display the material master data.
  Check the "Basic Data" and "Purchasing" views to ensure that the units of measure and conversion factors are correctly maintained.
  
  
  
  Define Conversion Factors:
  
  If conversion factors are missing, you can define them using transaction code CUNI (Unit of Measure Conversion).
  Ensure that the conversion factors between the base unit and the other units are correctly specified.
  
  
  
  Check for Inconsistencies:
  
  Review any recent changes made to the material master or unit of measure settings that might have led to inconsistencies.
  Ensure that all relevant data is consistent across the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information
  
  Transaction Codes:
  
  MM03: Display Material Master
  CUNI: Maintain Unit of Measure Conversion
  OMN1: Define Units of Measure
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on unit of measure management and configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.