How To Fix C6106 - Internal error occurred while calling a workflow toolbox method

SAP Error Message - Details

• Message type: E = Error

• Message class: C6 - Messages PPC orders service routines

• Message number: 106

• Message text: Internal error occurred while calling a workflow toolbox method

What causes this issue?

The call-up of a method in workflow toolbox has ended with an
exception.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C6106 - Internal error occurred while calling a workflow toolbox method ?

  The SAP error message C6106, which states "Internal error occurred while calling a workflow toolbox method," typically indicates that there is an issue within the workflow processing in SAP. This error can arise from various underlying causes, and addressing it often requires a systematic approach. Here are some potential causes, solutions, and related information:
  Causes:
  
  Workflow Configuration Issues: There may be misconfigurations in the workflow definitions or settings.
  Missing or Incomplete Workflow Components: Required components or objects for the workflow might be missing or not properly defined.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to perform certain actions.
  System Bugs or Patches: There may be bugs in the SAP system that have been addressed in later patches or updates.
  Database Issues: Problems with the database, such as connectivity issues or data integrity problems, can also lead to this error.
  Custom Code: If there are custom enhancements or modifications in the workflow, they might be causing the error.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all components are correctly defined and activated.
  Review Workflow Logs: Use transaction SWI1 (Work Item Selection) to check the workflow logs for more detailed error messages that can provide insights into the issue.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the workflow. You can use transaction SU53 to analyze authorization issues.
  Update SAP System: Check for any available patches or updates for your SAP system that might address known bugs related to workflows.
  Debugging: If you have access to the development environment, you can debug the workflow to identify the exact point of failure.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. You can use the error message or code as keywords.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection - Frequency).
  SAP Notes: Regularly check SAP Notes for updates or fixes related to workflow issues. You can access this through the SAP Support Portal.
  Documentation: Review SAP documentation related to workflows for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and potentially resolve the C6106 error in your SAP system.