How To Fix C1138 - Document not found

SAP Error Message - Details

• Message type: E = Error

• Message class: C1 - Characteristics maintenance messages

• Message number: 138

• Message text: Document not found

What causes this issue?

Document &v1& (document type &v2&, document part &v3&, version &v4&)
does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid document key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C1138 - Document not found ?

  The SAP error message C1138 "Document not found" typically occurs when the system is unable to locate a specific document that is required for a transaction or process. This error can arise in various contexts, such as during the posting of documents, when trying to display documents, or when executing certain reports.
  Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the document from being found.
  Document Type: The document type may not be valid or may not exist in the system.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are entering to ensure it is correct.
  Check Document Status: If you suspect the document may have been deleted or archived, check with your SAP administrator or the relevant department to confirm its status.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to request the appropriate authorizations.
  Use Alternative Search Methods: If you are searching for a document, try using different search criteria or filters to locate it.
  Check for Data Consistency: If you suspect data issues, you may need to run consistency checks or consult with your technical team to resolve any underlying database issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using different transaction codes (e.g., FB03 for displaying financial documents, ME23N for displaying purchase orders).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps leading up to it.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the C1138 error and take appropriate action to resolve it.