How To Fix C0820 - Internal error: long text not found

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 820

• Message text: Internal error: long text not found

What causes this issue?

Due to an internal error, the system could not find the long text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the long text again.
Notify your system administrator of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0820 - Internal error: long text not found ?

  The SAP error message C0820, which states "Internal error: long text not found," typically indicates that the system is unable to retrieve or display the long text associated with a particular object or transaction. This can occur in various contexts within SAP, such as during the execution of a transaction or when trying to access specific data.
  Causes:
  
  Missing Long Text: The long text that the system is trying to access may not exist in the database for the specific object or transaction.
  Authorization Issues: The user may not have the necessary authorizations to view the long text.
  System Configuration: There may be issues with the configuration of the SAP system or the specific module being used.
  Data Corruption: There could be corruption in the database or in the specific data records that are being accessed.
  Transport Issues: If the long text was recently transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  Check for Long Text: Verify if the long text exists for the object in question. You can do this by navigating to the relevant transaction or object and checking if the long text is available.
  Authorization Check: Ensure that the user has the necessary authorizations to access the long text. This can be done by checking the user roles and authorizations in the SAP system.
  Recreate Long Text: If the long text is missing, you may need to recreate it. This can be done through the relevant transaction where long texts are maintained.
  System Configuration Review: Review the configuration settings for the relevant module to ensure everything is set up correctly.
  Database Consistency Check: Perform a database consistency check to identify and resolve any corruption issues.
  Transport Request Review: If the issue arose after a transport, check the transport logs to ensure that all objects were transported correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that may address this error.
  Transaction Codes: Familiarize yourself with transaction codes related to long text maintenance, such as SO10 (for text management) or SE11 (for data dictionary).
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.