How To Fix C0717 - System error: Characteristic cannot be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 717

• Message text: System error: Characteristic cannot be selected

What causes this issue?

An internal error occurred when the characteristics data was
accessed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0717 - System error: Characteristic cannot be selected ?

  The SAP error message C0717, which states "System error: Characteristic cannot be selected," typically occurs in the context of variant configuration or when working with characteristics in the SAP system. This error indicates that there is an issue with the selection of a characteristic in a configuration profile or a similar context.
  Causes:
  
  Characteristic Not Defined: The characteristic you are trying to select may not be defined in the system or may not be active.
  Incorrect Configuration Profile: The configuration profile may not include the characteristic you are trying to select.
  Authorization Issues: The user may not have the necessary authorizations to select or view the characteristic.
  Data Inconsistencies: There may be inconsistencies in the data related to the characteristic, such as missing values or incorrect settings.
  Technical Issues: There could be a technical issue or bug in the SAP system that is preventing the characteristic from being selected.
  
  Solutions:
  
  Check Characteristic Definition: Verify that the characteristic is defined in the system and is active. You can do this by navigating to the characteristic in the SAP Easy Access menu (Transaction CT04).
  Review Configuration Profile: Ensure that the characteristic is included in the relevant configuration profile. You can check this in the configuration profile settings (Transaction CU41).
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and select the characteristic.
  Data Consistency Check: Perform a consistency check on the data related to the characteristic. This may involve checking for missing values or incorrect settings.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for known issues and patches.
  Technical Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CT04 (Characteristic), CU41 (Configuration Profile), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation related to variant configuration and characteristics for more detailed information on how to manage and troubleshoot these elements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the C0717 error and implement a suitable solution.