How To Fix BT885 - Browser cannot be started

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 885

• Message text: Browser cannot be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT885 - Browser cannot be started ?

  The SAP error message BT885, which states "Browser cannot be started," typically occurs when the SAP system is unable to launch the web browser for certain transactions or functionalities that require a web interface. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Browser Configuration: The default web browser may not be set correctly in the SAP GUI settings.
  Missing Browser: The required web browser may not be installed on the client machine.
  Incorrect Path: The path to the web browser executable may be incorrectly configured in the SAP GUI settings.
  Security Settings: Security settings or firewall configurations may prevent the browser from launching.
  SAP GUI Version: An outdated version of SAP GUI may not support the required browser functionalities.
  
  Solutions:
  
  
  Check Browser Installation:
  
  Ensure that a compatible web browser (e.g., Internet Explorer, Chrome, Firefox) is installed on your machine.
  
  
  
  Set Default Browser in SAP GUI:
  
  Open the SAP GUI.
  Go to Options (or Settings).
  Navigate to SAP GUI Options > HTTP Settings.
  Ensure that the correct browser is set as the default.
  
  
  
  Verify Browser Path:
  
  In the SAP GUI options, check the path to the browser executable.
  Make sure it points to the correct location of the browser on your system.
  
  
  
  Check Security Settings:
  
  Review any security software or firewall settings that may block the browser from launching.
  Ensure that the SAP GUI and the browser are allowed through the firewall.
  
  
  
  Update SAP GUI:
  
  If you are using an outdated version of SAP GUI, consider updating to the latest version to ensure compatibility with modern browsers.
  
  
  
  Test with Different Browsers:
  
  If the issue persists, try setting a different browser as the default in the SAP GUI options to see if that resolves the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to the BT885 error. SAP frequently releases updates that may address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for your specific version of SAP GUI for detailed configuration instructions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.