How To Fix BT738 - Error at XML render

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 738

• Message text: Error at XML render

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT738 - Error at XML render ?

  The SAP error message BT738, which indicates "Error at XML render," typically occurs when there is an issue with the rendering of XML data in the SAP Business Technology Platform or SAP applications that utilize XML for data exchange. This error can arise from various causes, including:
  Causes:
  
  Malformed XML: The XML data being processed may be incorrectly formatted, which can lead to parsing errors.
  Data Type Mismatch: The data types in the XML do not match the expected types in the SAP system, causing rendering issues.
  Encoding Issues: There may be problems with character encoding, especially if special characters are involved.
  Configuration Issues: Incorrect configuration settings in the SAP system or the application that processes the XML can lead to this error.
  Network Issues: If the XML data is being fetched from an external source, network issues could prevent successful retrieval.
  
  Solutions:
  
  Validate XML: Use an XML validator to check the structure and syntax of the XML data. Ensure that it adheres to the expected schema.
  Check Data Types: Review the data types in the XML and ensure they match the expected types in the SAP system.
  Review Encoding: Ensure that the XML is encoded correctly (e.g., UTF-8) and that special characters are properly represented.
  Configuration Review: Check the configuration settings in the SAP system related to XML processing. Ensure that all necessary parameters are set correctly.
  Error Logs: Review the SAP application logs for more detailed error messages that can provide insights into the specific cause of the issue.
  Network Connectivity: If the XML is being fetched from an external source, check the network connectivity and ensure that the source is accessible.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the specific application or module you are working with to understand the expected XML structure and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.