How To Fix BT347 - Could not send spool list for step &1 due to error &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 347

• Message text: Could not send spool list for step &1 due to error &2

What causes this issue?

An error occurred the function module RSPO_SPOOLJOB_TO_OFFICE.

System Response

The spool list is not sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT347 - Could not send spool list for step &1 due to error &2 ?

  The SAP error message BT347 indicates that there was an issue sending a spool list for a specific step in a background job. The error message typically includes two parameters: &1, which represents the step number, and &2, which represents the specific error code or message associated with the failure.
  Causes:
  
  Spool Request Issues: The spool request may not have been created successfully, or it may have been deleted or canceled before it could be sent.
  Output Device Configuration: The output device (printer or email) may not be configured correctly, or it may be offline or unavailable.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access the spool request or send it to the specified output device.
  System Configuration: There may be issues with the SAP system configuration, such as missing or incorrect settings in the spool administration.
  Network Issues: If the output is directed to a network printer or email, there may be network connectivity issues preventing the transmission.
  
  Solutions:
  
  Check Spool Request: Go to transaction SP01 to check the status of the spool request. Ensure that it exists and is not in an error state.
  Verify Output Device: Check the configuration of the output device using transaction SPAD. Ensure that the device is correctly configured and is online.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and send the spool request. You may need to check roles and profiles assigned to the user.
  Check Job Logs: Review the job logs for any additional error messages or details that can provide more context about the failure. You can do this using transaction SM37.
  Reconfigure Spool Settings: If there are issues with the spool configuration, you may need to reconfigure the settings in transaction SPAD or consult with your SAP Basis team.
  Network Troubleshooting: If the output is directed to a network printer or email, check for any network issues that may be affecting connectivity.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: Spool Request Overview
  SPAD: Spool Administration
  SM37: Job Monitoring
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to spool management and background job processing for more detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.