How To Fix BP867 - Enter a decision reason corresponding to the activity

BP867 - Overview

• Message type: E = Error

• Message class: BP - Budgeting and planning

• Message number: 867

• Message text: Enter a decision reason corresponding to the activity

What causes this issue?

A decision reason gives a clearer explanation for the approval or
rejection of a document in an inbox.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When approving a document, you must enter a decision reason for the
approval.
When rejecting a document, you must enter a decision reason for the
rejection.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

BP867 - Details

• The SAP error message BP867 ("Enter a decision reason corresponding to the activity") typically occurs in the context of Business Partner (BP) management, particularly when you are trying to perform an action that requires a decision reason to be specified. This error is often encountered in processes related to the approval or rejection of business partner requests, such as when creating or modifying business partner data.
  
  Cause:
  The error is triggered when the system expects a decision reason to be provided for a specific activity, but it is either missing or not correctly specified. This can happen in scenarios such as:
  
  Approving or rejecting a business partner request.
  Changing the status of a business partner without providing a valid reason.
  
  
  Solution:
  To resolve the BP867 error, you should follow these steps:
  
  
  Identify the Activity: Determine the specific activity you are trying to perform that triggered the error.
  
  
  Provide a Decision Reason:
  
  Look for a field labeled "Decision Reason" or