How To Fix BP867 - Enter a decision reason corresponding to the activity

SAP Error Message - Details

• Message type: E = Error

• Message class: BP - Budgeting and planning

• Message number: 867

• Message text: Enter a decision reason corresponding to the activity

What causes this issue?

A decision reason gives a clearer explanation for the approval or
rejection of a document in an inbox.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When approving a document, you must enter a decision reason for the
approval.
When rejecting a document, you must enter a decision reason for the
rejection.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BP867 - Enter a decision reason corresponding to the activity ?

  The SAP error message BP867 ("Enter a decision reason corresponding to the activity") typically occurs in the context of Business Partner (BP) management, particularly when you are trying to perform an action that requires a decision reason to be specified. This error is often encountered in processes related to the approval or rejection of business partner requests, such as when creating or modifying business partner data.
  Cause:
  The error is triggered when the system expects a decision reason to be provided for a specific activity, but it is either missing or not correctly specified. This can happen in scenarios such as:
  
  Approving or rejecting a business partner request.
  Changing the status of a business partner without providing a valid reason.
  
  Solution:
  To resolve the BP867 error, you should follow these steps:
  
  
  Identify the Activity: Determine the specific activity you are trying to perform that triggered the error.
  
  
  Provide a Decision Reason:
  
  Look for a field labeled "Decision Reason" or similar in the transaction screen you are using.
  Select an appropriate reason from the available options. This could be a predefined list of reasons that correspond to the action you are taking (e.g., "Approved", "Rejected", "Pending Review").
  
  
  
  Check Configuration: If you are unable to find the decision reason field or if the options are not appropriate, you may need to check the configuration settings in your SAP system. This may involve:
  
  Consulting with your SAP administrator or functional consultant to ensure that the decision reasons are correctly configured in the system.
  Verifying that the necessary authorization is in place for the user performing the action.
  
  
  
  Save Changes: After entering the decision reason, attempt to save or execute the action again.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to Business Partner management, such as BP (Business Partner), or in workflows that involve business partner approvals.
  Documentation: Refer to SAP Help documentation for Business Partner management for more details on decision reasons and their configuration.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the action and enter decision reasons.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.