How To Fix BP738 - No agent could be determined for the message to be sent

BP738 - Overview

• Message type: E = Error

• Message class: BP - Budgeting and planning

• Message number: 738

• Message text: No agent could be determined for the message to be sent

What causes this issue?

Availability control is so configured that a message is sent to the
responsible person if an excessive funds commitment is entered.
The system could not find an Office user.

System Response

Availability control switches to the next action up - that is, it
generates an error message instead of a warning and a Mail.

How to fix this error?

Have a responsible person entered for the object with a budget.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BP738 - No agent could be determined for the message to be sent ?

  The SAP error message BP738 ("No agent could be determined for the message to be sent") typically occurs in the context of SAP Business Workflow or SAP Business Process Management (BPM) when the system is unable to identify a suitable agent (user or group) to handle a task or message. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Agent Assignment: The workflow task does not have an assigned agent or the agent assignment is not correctly configured.
  Incorrect Workflow Configuration: The workflow definition may not have the necessary conditions or rules to determine the agent.
  User Status: The user who is supposed to be the agent may be inactive or not authorized to receive the task.
  Organizational Structure Issues: The organizational structure may not be correctly set up, leading to issues in determining the agent.
  Role Assignment: The user may not have the required roles or