How To Fix BOS01166 - Data rec. &1 in services: SD item with pack. no. for service line exists

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 166

• Message text: Data rec. &1 in services: SD item with pack. no. for service line exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01166 - Data rec. &1 in services: SD item with pack. no. for service line exists ?

  The SAP error message BOS01166 indicates that there is an issue related to the service line in a sales document (SD item) where a packing number is involved. This error typically arises when there is a mismatch or inconsistency in the data related to the service line and its associated packing information.
  Cause:
  
  Data Inconsistency: The error often occurs when there is a discrepancy between the service line and the packing information. For example, if a service item is expected to have a packing number but does not, or if the packing number does not correspond to the service line correctly.
  Incorrect Configuration: The configuration settings in the SAP system for handling services and packing may not be set up correctly.
  Missing Data: Required data for the service line or packing information may be missing or incorrectly entered.
  
  Solution:
  
  Check Service Line Data: Review the service line in the sales document to ensure that all required fields are filled out correctly, including the packing number.
  Verify Packing Information: Ensure that the packing information associated with the service line is correct and matches the expected format and values.
  Configuration Review: If the issue persists, review the configuration settings in the SAP system related to service management and packing. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  Data Consistency Check: Run a data consistency check to identify any discrepancies between the service line and packing information.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or VA03 (Display Sales Order) to review and modify the sales document.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message number in the SAP Support Portal.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect the processing of service lines and packing information.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.